Help Pricematch

Price-match Promise

When you buy from us, you buy with confidence

Due to our commitment to buy with confidence, we can guarantee you our products are competitive in the market. From time to time we check the prices of our competitors this is to make sure you are getting value for all your CCTV system purchases. However, if you do find any retailer that sells a similar product much cheaper than us. Don’t worry, you can contact our customer’s service team and we will be able to match the price.

You will benefit from our free customer Technical Helpdesk whenever you do a price match and also remember you buy with confidence whenever you buy from us. Our price match commitment is one of the values of doing business with us and this is an indication of far we can go to make our customers happy.

If you have found any retailer selling at a lower price than us or you have found a like for like item much cheaper than us online. If you are looking for a price match why not give us a call and we will confirm the price match immediately and process your order as quick as possible.

Our Price match guarantee only assures we will only match any like-for-like quote you have received or any same item you have found online that comes with a cheaper price. For further information on terms of our ‘Price match guarantee’ see below.

Our Price match guarantee is subjected to the following terms and condition.
 Our price-match promise applies only to other Internet retailers that have the identical product in stock or immediately available and the product is priced correctly and accurately
 To price-match, we must be satisfied that the products in question are identical
 Prices are compared excluding delivery charges. Our price-match promise does not apply to delivery charges
 Prices are compared excluding Value Added Tax (VAT)
 We do not price-match with special offers, promotions, discount vouchers and/or product-bundle pricing

 Our price-match promise does not apply to B-grade stock or products that are not new
 Our price-match promise is limited to the geographical boundaries of the country you are in. We do not price-match Internet retailers that are based outside your country
 We only price-match prices or quotations of bona fide companies. Prices of competitors offering so-called grey or parallel imported products or goods will not be considered for price-matching
 Our price-match promise does not apply to products and/or goods offered on auction websites, including eBay
 Any decision whether or not to price-match is at the sole discretion of TMB Systems Group Limited, the owner and operator of this website. We reserve the right to refuse any price-match request without reason and under no circumstances do we
have a legal obligation to offer a price-match. We will at all times act reasonably and in good faith
 These terms and conditions may be subject to change at any time and without
notice.

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